- Description
- Shipping & Returns
- Price Match Guarantee
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Penelope Queen Headboard, Nightstand, and Chest- Inspired by the fusion of British traditional and old world tropical design, the Penelope Collection highlights mahogany solids and engineered woods in a brushed white finish. Deep textured brushed stroke finish enhances the overall beauty of this luster white finish. Further inspiration can be found in the shutter style design and turned feet. Queen Headboard Size: 63w 3.75d 54h. Nightstand features a storage drawer, lower storage area, and antique brushed nickel hardware. Size: 22w 16d 28h. Chest features four storage drawers with the top storage drawer lined in black felt, and antique brushed nickel hardware. Size: 36w 18d 36h.
•Constructed of mahogany solids and engineered wood in a refreshing, textured-brushed off-white finish.
•Shutter style design, turned feet, and antique brushed nickel hardware.
•Nightstand features a storage drawer and lower storage area.
•Brushed off-white finish for a fresh look that never goes out of style.
•Materials: Wood.
•Finish: Off-White.
•Dimensions: 63″L x 3.75″D x 53.5″H.
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Easy Returns:
If for any reason you’re unhappy with your purchase, we are happy to process returns within 30 days of your order arriving at your home. To start a return, please email us at [email protected] and we will be happy to start the process for you.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at [email protected]
Damages:
Please inspect the packaging of your item(s) when they arrive. If your item(s) do arrive damaged, simply send photos to [email protected] and we will ship you replacement parts at no charge. This is in lieu of asking you, the customer, to return the product and receive a replacement.
Cancellations & Refunds:
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
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We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date we will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor’s website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
•You must purchase the item from our website before requesting your Price Match Guarantee.
•Promotions such as rebates and buy one, get one free offers are not eligible.
•The item must be in stock on the competitor’s website.
•The competitor must be an online store, they may not have a retail location.
•The website can not be a discounter or auction website (ie; eBay, overstock, etc.).
•The competitor must be an Authorized Retailer of the product in question.
•The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
Fast shipping and professional packing
We offer a wide range of shipping options owing to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly educated and will package the items according to the exact and precise specifications. Your goods will go through a thorough inspection and be securely secured prior to being delivered. We deliver to hundreds of thousands of customers daily across various countries. This is a sign of our dedication to being the biggest online retailer in the world. We have distribution centers and warehouses located in Europe as well as the USA.
Orders that contain more than 1 item are assigned processing times according to each item.
Prior to shipment, we check the item carefully before shipping. Today, the majority orders will be shipped within 48 hours. The expected delivery time is between 3 and 7 days.
Returns
The stock is dynamic and we are unable to control it completely because of the fact that several parties are involved, which includes our factory and warehouse. Actual stock levels may fluctuate at any moment. Be aware that your order may run out of stocks once you've placed your order.
The policy is for 30 days. If you haven't received your product within the 30 days period, we are not able to issue either a return or exchange.
To be eligible for a return, your item must be in good condition and in the same condition that you received it in. It must also be returned in the original packaging.
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